The role is working in a very busy operations department of a multi national company based in Solihull, West Midlands.
Our client seeks customer service executives with good strong communications skills and experience of dealing with difficult situations. The role is dealing with a number of calls via sales agents out in the field that need support. Also supporting the client and dealing with internal departments and colleagues. Working in a team you will be juggling many calls and issues and working from various PC systems. Also the role can get pressurised at peak times of the year due to the industry. So someone used to dealing with a number of calls and queries at anyone time or someone used to working to targets and deadlines would suit this position.
Interested and want more information please contact Amanda on 0121 647 1086 or email Amanda@hrgrp.co.uk