Helpdesk Operator

Job Description

Working for a large FM Company based close to the Coleshill Area. Our client seeks a strong experienced Helpdesk Operator to work within their exisiting team.

The role will be taking a high volume of customers calls these calls are in connection with problems and repair work and will need someone with excellent communication skills and able to deal with customers at times that can come across a little frustrated at the problems that they are experiencing and they will be coming through to the Helpdesk to get their issue logged and an engineer out.

The role does require candidates to work the following shifts:
Monday through to Friday 8am - 4pm or 9am - 5pm or 10am - 6pm on a rota basis with one Saturday in 6 and also candidates will be required after training to do the on call 1 week in every 6. This is a permanent position with company benefits and career progression.

Interested? please contact Amanda on 0121 647 1086. Or apply for this position on line.