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Birmingham Industrial

Employer Ref:
Job Type:
Key Skills:
• Over achieve revenue and profit targets for your nominated accounts
• Achievement of account plans
• To drive continued and sustainable growth through developing and growing accounts and maintaining strong relationships, specifically:
 Co-ordinating the different stakeholders and being the main point of contact;
 Creating reports for internal and external top management;
 Regularly meeting with customers and internal stakeholders to review and improve our operations.
• New business wins
Industry Sector:
Salary Details:
Up to £40k basic plus a car allowance and company bonus, pension scheme, laptop and mobile phone.
• Hours of work are Monday to Friday 8.30am - 5.30pm, plus any reasonable requirements associated with the position.
• May include requirements to travel in the UK and abroad
Job Description:
• Over achieving revenue and profit targets for your nominated existing accounts
• Achieve new business targets
• Driving growth of the business through new customers and enhanced offerings from existing customers
• Producing annual Account Plans for nominated accounts
• Managing the customer contracts / SLAs
• Ensuring that the appropriate KPI measures are in place to ensure we meet our contract / SLA customer commitments and to enable internal monitoring of the customer’s performance against the Account plan
• Introduce (as appropriate) the full range of propositions to customers
• Build and maintain strong and long-lasting relationships with specified customer(s)
• Effectively communicate with the customers to drive both continued revenue, profit growth and increased engagement
• Working closely and collaboratively with internal stakeholders to ensure seamless service delivery and KPI adherence
• Establishing key contacts, relationships and connections across the wider sector
• Developing a deep understanding of the customers’ business including group and extended opportunities, competitive influences on the business, networking
opportunities and customer competitors where our client could seize a marketing opportunity
• Ensuring customers are aware of the lates solutions to drive efficiencies, grow the business and maximise potential
• Being the advocate for client needs within specific resource constraints
• Identifying cross-functional service/product opportunities