Customer Service Advisor - Online Team
Retail/Purchasing
Permanent
£17679.00 to: £0.00 Annual
Location: Burford,
Date Added: 24/04/2018 17:43:28
Location: Burford,
Date Added: 24/04/2018 17:43:28
Job Description
Maximise sales via telephone and/or online chat
Answer customer queries in a timely and professional manner
Advise customers how their order is progressing
Chase suppliers as necessary
Liaise with couriers as necessary
Provide curtain quotations for customers
Deal with customer complaints in a professional manner
Process customer payments
Update social media with photographs/text as directed
Activate trade accounts
Provide support with fabric check in during quieter periods
Support other teams within the company as requested
Key Skills :
Previous sales experience Proactive Organised Excellent telephone manner Computer literate Strong communicator Good listener
Company Profile
HR Group
(Head Office Group)
(Head Office Group)
08445679580 http://hrgrp.co.uk About this company More jobs from this employer No Jobs Found for this Company
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