Support Worker

Job Description

Residential Support Workers - Delivering a Quality Service with Cephas Care Ltd
This position would be supporting both of our homes in North Norfolk, this would include supporting people with Learning Disabilities and the Elderly.
Do you have personal or professional experience providing care or support to others?
We are looking for Residential Carer. We are offering the opportunity to work for two great care homes by the sea.
Key support principles
To be a committed member of a team delivering 24 hour person centred active support.
To follow the principles of positive behavioural support work at all times.
To actively encourage customer/s to work towards their goals, which will include acting as a key worker, developing person centred support plans with customer/s and identifying appropriate and meaningful activities both in the local and wider community and at the service for the customer/s to participate in.
To monitor progress against support plans in conjunction with the customer/s, other team members and related professionals.
To follow agreed guidelines at all times, respecting the need for clear boundaries and consistency.
In Their Home
To support customer/s to develop life skills including cooking, creative skills, art and music, budgeting, relaxation and sensory activities.
To actively encourage and support customer/s to participate in planning and development of support provision.
To encourage, assist or undertake where necessary, domestic duties and personal care with customers.
To encourage and support visits from family members.
In the Community
To support customer/s to maintain links with their families and other social contacts.
To accompany customer/s in the community on shopping and leisure activities etc.
To encourage and assist customer/s to access educational, leisure, voluntary and employment opportunities and to develop their own support networks.
To work with staff from other organisations or agencies to provide a consistent service to customer/s, this will include attending and contributing to meetings and reviews, liaising with multi-disciplinary teams and making sure that agreed plans and ways of working are implemented within the service
Safe Support
To monitor the mental and physical health of the customer/s, ensuring that their health needs are met, including referring customer/s to appropriate health resources as required.
To co-produce risk assessments with Managers, making sure that other staff are aware of risk issues and that these are effectively managed and mitigated. This will include writing up and reviewing risk assessments, as the customer/s needs change.
To work with customer/s to minimise behaviours that create risk, and establish agreed boundaries and expectations.
To assist customer/s to implement harm reduction strategies.
To ensure that any safeguarding issues which arise are reported to management for full investigation
What can we offer you ...
Nest Pension Scheme
Discounted childcare when using Alpha Nurseries Ltd
Full induction & on-going fully certificated training
QCF’s Highly Supported
Perk Box subscription offering discounts & wellbeing service
Company progression opportunities
Annual performance related pay reviews
Company awards yearly
Refer a Friend Scheme