Network Contractor Manager - London

As a business, Hermes is driven by our four values of Do the right thing, Dare to be different, Strive for more and Be customer obsessed. We run our business by these values and they are reflected in all our roles, particularly within our Network Contractor Manager role.

Job purpose:
As a Network Contractor Manager, you will have responsibility for leading a team who source, select and implement contractor delivery solutions for home delivery.

About the role:
You will engage with the Delivery Planning Team, Field Team and Depot Network to identify the need to supply home delivery contractor solutions
Create a standard were Contractor solutions are implemented and managed to achieve the agreed service, compliance and cost criteria to our final customers
Ensure management controls both in Depot and Field are implemented properly and reviewed were the Contractor solution operates
Conduct strategic/ periodical service reviews with Contractors to ensure service targets are met and maintained
Ensure the contractual, legal and procurement processes are followed and developed, when implementing Contractors for delivery and for sub depot operations management
Maintenance of individual Contractor records including back-up solutions
Responsible for all aspects of Contractor pay negotiation to ensure they are fair, consistent and cost effective for the company
Represent the Company through personal contact with our Clients who use the Hermes distribution network for the delivery of their products to their Customers
You will liaise with the Depots and Field to ensure agreed service levels are established and maintained to provide a consistent quality service to the Contractors, Sub Depots and Couriers
Lead the development of the Contractor Model to ensure it meets our client and end customer demandsRequirements:
Previous experience gained within a parcel or transport operational / supplier management role is essential
You must be resilient, with the capability to work in a fast-paced environment
Proven ability in supplier relationship management
Proven ability to manage multiple suppliers and to problem solve
Strong influencing skills
Experience in cost per unit management
The ability to demonstrate: drive for results, business and financial acumen and conflict management
Strong analytical skills and an innovative approach to problem solving business and financial acumen and conflict management
Strong analytical skills and an innovative approach to problem solving
Excellent MS Office knowledge and skills (including Excel)
Excellent MS Office knowledge and skills (including Excel)Benefits:
We can offer you a competitive salary, company car, bonus, 26 days annual leave plus bank holidays. We will contribute 3% into your pension, give you peace of mind through life assurance and provide income protection cover. On top of this, we offer a great range of flexible benefits that aim to provide something for everyone, so whether you want a discount with a retailer, insurance for your new gadget, or a cash back health care scheme that can include an online GP service, we''re sure we''ve got something for you.

"To all recruitment agencies: Hermes does not accept agency resumes. Please do not forward resumes to our job''s alias, Hermes employees or any other organisation location. Hermes is not responsible for any fees related to unsolicited resumes