Client Service Executive

Babraham, Cambridge
Salary: £17-20,000
The Company:
This is a leading cancer screening and diagnostics organisation which carries out industry leading in depth diagnosis for a variety of different types of cancer.
Well-funded, respected throughout the industry and with a wealth of experience within the cancer flighting community, the future for this life-saving organisation is very bright.
The Job:
This is customer service with a difference. You need to be empathetic, dynamic, attentive and entrepreneurial.
As well as answering questions and dealing with incoming customer service enquiries, your role will be about converting incoming enquiries into bookings when appropriate.
This involves engaging with your clients, talking through the various options and prices and making sure they are looked after.
You will be honest and compassionate, offering cancer screening or diagnosis only when it is the right solution.
In addition, you will become a key team member in the office, being involved in administrative duties.
The office is a relaxed, friendly environment which promotes teamwork and fun.
As this is a cancer treatment company, you will be sure to find the company both a rewarding
and enriching place to work and develop.
Rewards are high, you will get a level of satisfaction and enjoyment that you are unlikely to find in a call centre environment. This is not just ''another job''.
Required Skills/Experience:
• Experience working in a customer facing or sales related role. This may include retail, hospitality/catering or any field you will provide great customer service.
• You will have great people skills, which in role is the key to your success.
Interviews are immediately available