Estimator

Estimator
Sheffield, South Yorkshire
Salary + Bonus + Pension + 24 days holiday + 8 bank holidays.
Due to continued growth, a vacancy has arisen for a new Estimator to join the sales and marketing team at BLE Smoke and Fire Curtains.
As an Estimator, at BLE Smoke and Fire Curtains, you must have great attention to detail, and the ability to build a great rapport with our customers and distributors. The estimating role is a key position within our business, therefore the ability to communicate both internally and externally at all levels is a key determining factor for an applicant to be successful. This role would be most suited to someone with significant experience working as an administrator or data inputter.
The key aspects of this role are to:
* Liaise directly with customers and sales team to ensure quotations are created and submitted as requested via email or via phone.
* Liaise with colleagues within different departments such as Sales and Design to complete quotations and value projects and ensure accurate information is supplied.
* Track dates of enquiry to quotation completion to ensure that quotations are provided in line with customer requirements.
* Ensure that customers have all the necessary information to assist and maximise sales/estimating processes.
* Answer general queries from customers typically over the phone and email.
* Working to continuously improve the process to ensure the highest level of customer service, as well as the highest level of support to the rest of the Sales team.
* Turn quotes around in 24 hours from it being received in the enquiries email inbox to it getting responded to.
* Ensure new customer queries are responded to immediately acknowledging receipt of the email and copying in the sales professional.
* When the quote is accepted, forward it to Sales & Export Coordinator and Sales team to manage.
Essential Criteria:
* Minimum of 3 years experience working as a data inputter / administrator / estimator
* Minimum of 2 years experience working in a customer service role
* Experience of working in a SME business
* Strong communication skills
* Good level of problem solving ability
* High level of attention to detail
* Able to work to challenging, but achievable deadlines
* Good level of IT skills - particularly with Word, Excel and Outlook.
This role is ideal for a candidate who has the following attributes:
* Strong problem solving abilities
* Great attention to detail
* Strong communicator
* Self motivated
* Positive attitude
* Confident individual
* Flexible
* Team Player
* Commitment to ongoing learning and development
To apply for this position please submit your CV by clicking on ''apply''.
A full job description and person specification is available upon request.
The closing date for applications is Friday the 28th February 2020 at 5pm. The closing date may be brought forward without prior warning if sufficient applications have been received. Any applications received after this time will not be considered for the role. CV''s received from agencies will not be considered.
All CV''s received will be retained on record for a period of 1 year following the date of receipt of the application. If you do not wish for your CV to be retained by BLE Smoke and Fire Curtains, then please do notify us at the earliest opportunity