Client (Customer) Contact Specialst

Client (Customer) Contact Specialist

Salary: £23,500 pro rata per annum

Business hours: Monday - Friday 8:30am to 5pm (occasional shifts maybe required)

Contract: Full Time, 5 month contract (potential to go perm)

Start: Immediate

Are you a customer service extraordinaire able to reach out to an array of contacts on the phone?

Want to be a part of a vibrant and flourishing company?

If you have answered YES to these, our client has a great opening just you!

Here is a fantastic opportunity for a proactive individual with a "can do" attitude filled with personal drive, self-confidence and team spirit with the customer experience at the heart of everything you do.

Our client is a retail consultancy business that care for everything from sales and aftersales to client care on behalf of luxury brands. They are a partner and inspirer for clients and their staff, providing innovative solutions and close client support to ensure customers are engaged and well looked after in the upmost professional way. This growing company is really going places.

Attention to detail at the highest level is a pre-requisite and superior client service levels are essential. The successful individual will always strive for perfection and "right first time" solutions. Immediate availability would be advantageous.

Please note: For this role of Client (Customer) Contact Specialist it is essential that you have exceptional communication skills with the ability to speak Arabic AS as well as the English language fluently.

Client (Customer) Contact Specialist - Key Accountabilities:

* Accurate maintenance of all of existing reporting and process documentation

* Client data collation and recording accurately

* Input to flash reports for management visibility

* Excellent telephone manner

Client (Customer) Contact Specialist - What we''re looking for:

* Immediate availability would be advantageous

* Fluent English and Arabic AS language, spoken and written

* An enthusiastic attitude paired with an approachable personality

* Continually seeks to improve client satisfaction with high level ability to connect with the client

* Flexible, adaptable and professional approach to work

* Strong interpersonal and communication skills.

* Highly motivated with the ability to motivate others.

* Responsive team player.

* Able to meet tight deadlines and work well under pressure.

* Actively seeks improvement in all aspects of work.

* Enjoys new challenges.

* Can do attitude with a strong focus on solutions

* Adaptable and versatile

Desirable:

* Client service

* Luxury Retail experience

* Full UK/EU driving licence

* Other Languages: Korean and Russian

If you feel you are the person to help drive our client to continued success, we want to hear from you!

hr inspire Ltd is an equal opportunities business consultancy and employment agency that is serious about its compliance with legislation and GDPR. hr inspire Ltd is acting as an Employment Agency in relation to this role.

Please note: By submitting your details in relation to this role you are giving us permission to submit your application to the employer.

Customer, Client, Contact, Service, Database, Specialist, Call Centre, Customer Service, Telephone