E-commerce Account Manager

Ecommerce Account Manager
South Manchester - up to £22,000

We are working with a very successful family owned design and manufacturing company, who now have an excellent opportunity for a friendly and customer centric Account Manager to join their team in South Manchester.

The ideal candidate will have experience account managing online retailers and utilising a warm, consultative approach when upselling and growing account spend. Looking for min of 12 months Ecommerce experience.

The business has a fast paced environment where no two days are the same and it really is a all-hands on deck mentality. This will suit team players that thrive in a family-feel culture.

Key Responsibilities:

* Delivering an excellent customer experience for their online customers via email and phone.

* Managing multiple online platforms including Amazon, Ebay, Groupon, Wayfair and the Company Website.

* Supporting the Key Account Managers by contributing the client''s sales growth and profit.

* Establishing customer requirements and upselling where appropriate

* Maintaining and developing existing customer relationships through activity support

* Working in line with the business strategy and coordinating online promotions and campaigns

The ideal candidate:

* 12 months Ecommerce experience with online retailers

* Account Management / Sales experience in a similar industry

* Successful track record of introducing new product launches and seasonal campaigns

* Ability to work independently as well as contributing to the wider team

* Enthusiasm and creativity is a must!

Please apply today for more details, the client is actively interviewing now and the role is an immediate start! Reference number: NJR10911

#ECOMMERCE #SALES #ACCOUNTMANAGER #SALESSUPPORT #ONLINERETAILERS