Operations Director

Job Title: Operations Director - Financial Services

Location: Rotherham

Salary: £90K + Package

Do you have experience of introducing and implementing operational processes within a fast growth organisation? Have you spearheaded a call centre operation before? Are you looking for an autonomous role where you will have the freedom to make a significant impact on business success?

Operations Director: About the Company

Our client is a well-established business operating in the financial services space, offering a range of products and services to both B2B and B2C customers. The business has experienced rapid growth and is now looking to bring on board an experienced operational leader to review and streamline existing processes in order to facilitate further business growth.

Operations Director: About the Role

This new role has been created in order to facilitate further growth. The role will involve reviewing and tweaking existing processes, introducing new systems and managing teams of people (both office and field based with a significant call centre presence). The successful candidate will be a key contributor to the organisation and form part of the senior leadership team, reporting directly to the MD.

Operations Director: Key Responsibilities

Drive operational improvement within the organisation
Day-to-day management across various departments within the business
Develop existing team leaders and other high potential staff
Adopt new technologies and drive implementation of new systems and processes

Operations Director: Experience

The successful candidate will ideally have experience of overseeing a call centre environment (either B2B or B2C)
Strong track record of delivering operational improvement
Experience of managing budgets
Experience managing teams of people and change management experience

If you are interested in hearing more about this role, please apply today.

NB: Due to high levels of interest, we are unable to respond to every individual applicant.

Candidates with relevant experience of being an Operations Director, Head of Operations, General Manager, Chief Operations Officer, Operations Manager, Managing Director, Head of Call Centre, COO, MD or similar are all invited to apply