Guildford, Surrey
Job Description
Driver (Sales Department) - Jaguar Land Rover Guildford
As a Sales Driver you will deliver an incredible customer service experience to all you meet, whether internal or external customers. The main role of a Sales Driver is to collect /deliver vehicles within time limits and promote the Retail Centre and its services. Our Drivers are our Brand Ambassadors, reflecting the brand image and standards in everything they do.
As you will be working between our two sites in Guildford at Ladymead and Slyfield industrial Estate, this role involves a lot of walking and moving cars between sits on a daily basis. This is a very physically active role and requires someone who is used to working in a very fast paced demanding environment, used to working under pressure and t tight deadlines, able to prioritise and organise their workload, and have high energy and enthusiasm.
Main Responsibilities
* Collecting and delivering customer vehicles on time
* Promoting the aftersales and sales department to create additional sales opportunities.
* Determine with service advisor & service manager which customer vehicles require collection
* Greet customer upon meeting for collection of vehicle
* Check vehicle with customer and complete a damage report
* Ensure customer approves and signs repair order
* Ensure customer payment method is agreed and captured
The Ideal Candidate
Role Requirements
* To be a success in this role, you will have
* Excellent communication skills, both written and verbal
* IT literacy
* Incredible customer service skills
* The ability to multi task and work under pressure
* A friendly persona
* A full UK Driving License
Benefits
As a Driver will receive a competitive salary, we also offer great benefits including:
* 22 days holiday, rising to 25 after 5 years
* Company pension scheme
* Life assurance
* Discount gym membership
* Vehicle purchase discount
* Employee Advantage - retail discounts with over 3000 retailers
* Cycle to work scheme
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