Key Account Coordinator

Key Account Coordinator

Leicester

C £21,000 p.a.

* Do you have a strong administration background and advanced skills with Excel?

* Are you forward thinking, self motivated with outstanding attention to detail?

* Are you looking to work with a local, award-winning company?

The Company:

ER Recruitment are excited to be working with our client, an imaginative, forward-thinking manufacturer based in Leicester. They are a family-owned company who have won several awards for their stylish designs.

The successful candidate for this exciting Key Account Coordinator role will have excellent general administrative skills with outstanding telephone manner and fantastic customer service skills.

Role & Responsibilities of the Key Account Coordinator

* Taking inbound calls and making outbound calls to new and existing customers, reporting work orders, updates and completion and generally building a good rapport.

* Administration support for Key Account Managers including working with them to address, identify and resolve issues affecting customer service and account profitability

* Accurately maintain customer records.

* Prioritise workload to meet customer expectations.

* Assist the team with administration tasks including taking customer calls and handling any queries or grievances, liaise with other departments, update files and databases.

* Ensure all deadlines are met.

* Provide administration support to other departments where necessary.

About You:

* Minimum 2 years experience as a sales department administrator/coordinator

* Excellent computer literacy and experience with a variety of systems and databases.

* High level of attention to detail with superb organisational skills

* Outstanding communication skills - both written and verbal

* Strong relationship building skills & a proactive approach to customers and work.

* Excellent customer service abilities

* Collaborative Team Working

Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.

While we aim to get back to all applicants, due to the current situation, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion.

ER Recruitment are experienced within eight different sectors consisting of Accountancy and Finance, Construction, Customer Service & Onsite, Directors & Non-Executive, Human Resources, Office (including PA/EA), Sales & Marketing, Supply Chain & Procurement.

We look forward to helping you in your career in these sectors, so please send a copy of your CV to us. If you know of other people who are currently looking for a new career in these sectors please feel free to refer them to us.

We look forward to hearing from you