Customer Service Administrator

Our client based in Guildford are seeking a temporary Customer Service Administrator to join their team as soon as possible!

Duties:

Answer incoming calls in a timely manner
Handle customer complaints, issues and queries
Manage orders
Process telephone orders, payments, refunds and returns
Promote new products and promotions to customersEexperience:

Experience in a similar customer service role
Competent user of Microsoft Office tools
Excellent telephone manner
Good prioritisation and organisational skills
Able to work under pressure and to tight deadlines