Reception and Administration Assistant

Reception and Administration Assistant
London (with flexible home-working arrangements)

About Us

Tavistock Relationships has been improving lives for generations. We believe that strong relationships improve our lives, families, and mental health.

Our Values

- A belief in the importance of family stability and emotional security
- A commitment to social justice, inclusivity and diversity in every area of our work
- A belief in the importance of intellectual curiosity and rigour
- An aspiration to be a learning community - growing understanding and being open to new ideas and developing new ways of working
- A commitment to promoting excellence in the delivery of our services

We are now looking for Reception and Administration Assistant to join our team on a full-time, permanent basis.

The Benefits

- Salary of £21,156 per annum
- Pension (6% employer contribution)
- Learning and development opportunities, including training, regular appraisals and feedback

If you have experience in a customer-facing role, this is a tremendous opportunity to join us and act as the ''face'' of our organisation.

We are committed to the development of our team members and you will receive plenty of training and support to help you find your feet and make a success of your role.

What''s more, we strive to promote a culture which supports your wellbeing by offering a supportive, work-life balanced environment.

The Role

As a Reception and Administration Assistant, you will act as the first point of contact for our organisation. Providing administrative and customer service support, you will enable our therapists, trainers, students and wider staff group to succeed.

You will manage our phone systems, forward calls as necessary and handle general enquiries. Greeting clients and visitors, you will administer online therapeutic questionnaires.

Additionally, you will assist the Head of Reception Services, helping maintain our buildings and facilities and carrying out building checks and restocking where necessary.

Your role will also involve:

- Taking payments and invoicing clients
- Keeping digital records up to date, including the appointment status
- Maintaining online clinical data filing systems
- Ensuring meeting rooms are ready for sessions
- Opening and closing the building

About You

To be considered as a Reception and Administration Assistant, you will need:

- Experience of working in a customer-facing role
- Excellent administrative and organisational skills
- An accurate, proactive and flexible approach
- Effective time management skills
- Excellent communication skills
- The ability to work as part of a team

A bachelor''s degree would be beneficial to your application, as would experience of database software, such as Salesforce. Proficiency in MS Office would also be advantageous.

Please note, evening work will be required for this role.

Other organisations may call this role Receptionist, Secretary, Office Assistant, Office Junior, Junior Administrator, Admin Assistant, Junior Office Clerk, or Trainee Office Co-ordinator.

Webrecruit and Tavistock Relationships are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you''re seeking professional growth and rewarding work as a Reception and Administration Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment AgencyApply For This Job

Similar jobs in you may be interested in: