House Options Officer

Opus People Solutions on behalf of North Northamptonshire Council are looking for a Housing Options Officer.

After 3 months, a suitable candidate could apply for perm position.

DBS Enhanced check needs to be provided.

Main duties:

* To provide advice and assistance to customers on housing options in order to prevent homelessness and minimise housing need.

* To find solutions to customers'' housing problems tailored to their individual needs.

* To provide advice and assistance to housing applicants using Keyways, the Council''s choice-based allocations scheme.

* To carry out investigations and assess homelessness applications in accordance with Part VII of the Housing Act 1996 (as amended).

* Answering and dealing with incoming calls from the triage line.

* Monitoring the email inbox and dealing with enquiries.

* Initial triaging of cases to assess if any duties owed.

* Completion of the full housing assessment.

* Creation and Monitoring of Personalised Housing Plans.

* Writing Section 184 Letters.

* Prevention and Relief - securing housing solutions for homelessness and threatened with homelessness households.

What can we offer you:

* Holiday entitlement accrued while working

* Pension contribution from employer

* Opus candidates hear about jobs first

* Opportunity to apply for permanent positions as an ''internal candidate''

* Gain experience to support permanent applications