Technical Customer Services Advisor (Temporary)

Telecoms
Permanent
£10.00  to: £10.00 Hour
Location: Telford,
Date Added:  12/08/2022 15:27:00

Job Description

Technical Customer Services Advisor (3 month contract)

Based in Telford (3 days working from home)

10 per hour

Hours of work: Monday Friday, 9-5:30pm

Are you available straight away and would like an opportunity that could potentially lead to something more permanent?

Do you want to work for a company that are creating new positions every day due a to a number of exciting projects they are involved in?

Do you enjoy working in a fast-paced environment where each day is different?

My client is an extremely successful and forward thinking UK based company who creating lots of new positions due to a period of growth they are experiencing.

They are extremely proud of the culture they are creating, where each individual is encouraged to have their own voice and really enjoy what they do.

Your duties will involve:

- These are new positions that have been created in the business, where you will provide first line Technical Support.
- You will be responsible for dealing with providers who are experiencing faults, then progressing these onto the Level 2 team.
- Recording information on the in-house system.
- Communicating with and updating customers throughout the process.
- Dealing with complaints and resolving issues where possible.
- Ideally you will need a strong customer services background with the ability to engage with customers whilst using various questioning techniques.


Key Skills :

You will need to have office based Customer Services experience, ideally dealing with Technical queries. Ideally you will also have experience of using MS Office Packages.

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39 Malborough Road
Castle Bromwich
Birmingham
B36 0EH
01216471081 http://hremploymentbureau.co.uk About this company HR Employment Bureau is an independently owned local recruitment agency that prides itself on matching skilled local candidates to innovative industrial sectors, as well as various commercial and management positions. With over 40 combined years experience within the Engineering, Manufacturing, Logistics, Office Services, Professional & Public Sector recruitment industries, we are ideally placed to service both multinational business as well as other independent local firms. More jobs from this employer No Jobs Found for this Company

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