Senior Customer Service Advisor - April 22

Telecoms
Permanent
£21950.00  to: £21950.00 Year
Location: Birmingham,
Date Added:  04/07/2022 15:15:00

Job Description

Responsibilities


Desirable
Five years customer service experience
Experience in conducting meetings with designated accounts
Previous experience in supporting and developing a team
Innovative thought process regarding accounts to recognise and maximise business opportunities
Extensive geographical knowledge

Competences
Strong interpersonal skills
Organised and methodical
Good communication and people skills
Commitment to drive and improve standards
Customer focused
Problem solving
Forward planning
Motivational
Negotiation skills
Ability to build relationships with internal and external customers
Lead by example.

Key Skills :

Essential Experience of direct account management Three years customer service experience To be able to produce reports using relevant computer packages Ability to communicate at all levels from varying backgrounds Ability to deal with complex situations Ability to meet strict deadlines Ability to multi-task IT literate. Use of general office equipment Basic geographical knowledge

Apply For This Job
39 Malborough Road
Castle Bromwich
Birmingham
B36 0EH
01216471081 http://hremploymentbureau.co.uk About this company HR Employment Bureau is an independently owned local recruitment agency that prides itself on matching skilled local candidates to innovative industrial sectors, as well as various commercial and management positions. With over 40 combined years experience within the Engineering, Manufacturing, Logistics, Office Services, Professional & Public Sector recruitment industries, we are ideally placed to service both multinational business as well as other independent local firms. More jobs from this employer No Jobs Found for this Company

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