Technical Service Centre Mgr, 6 month contract

Job Description

Do you have experience of working as a Technical Manager and you like the idea of joining one of the largest independent UK based Telecommunications company?

Do you like the idea of working for a company that is bursting with passion and continues to grow by the day?

This position may also become permanent when the 6 month contract has ended. There is also the opportunity to work from home for 2 days each week.

My client has big ambitious but they are determined not to lose sight of what makes their business so successful. They have created an inclusive and open environment where they encourage every team member to be themselves and well-being is a huge priority for them! They offer 25 days holiday, plus your birthday off, private health care scheme, performance-related bonus and a day of your choice away from the business to support the charity of your choice.

You will need previous Technical Management experience, ideally within Telecoms but the client is open to sector.

The position of the Technical Manager will involve:

- You will be responsible for managing a team of 30 Technical employees.
- Managing the day-to-day activity, development, effectiveness and quality of work undertaken by the Technical Service team.
- The Technical Manager will manage technical support complaints within agreed SLAs.
- You will be working occasional weekends, but time will be given back in lieu.
- Producing reports where applicable.
- You will need to be confident with overseeing a team whilst leading by example.