Order Desk Coordinator (Irlam)

Job Description

Do you have experience of working as a Telecoms Coordinator/Engineer Coordinator, are you interested in joining one of the largest independent UK based Telecommunications company?

Do you like the idea of working for a company that is bursting with passion and continues to grow by the day?

My client has big ambitious but they are determined not to lose sight of what makes their business so successful. They have created an inclusive and open environment where they encourage every team member to be themselves and well-being is a huge priority for them! They offer 25 days holiday, plus your birthday off, private health care scheme, performance-related bonus and a day of your choice away from the business to support the charity of your choice.

The position of the Engineer Coordinator will involve:

You will explore new ways to make the installation and engineering processes more efficient.
Working in a fast-paced environment, dealing with incoming calls and resolving queries.
Liaising and building relationships with the providers and engineers.
Building strong relationships across functions to ensure timely communications and updates on the progress of all orders.
The Engineer Coordinator will become a subject matter experience on systems, processes and the network.
Coaching and supporting the Order Desk community to build their knowledge