Motor Insurance Engineer / Vehicle Estimator

We are delighted to be assisting our large and very established insurance client as they seek to recruit an In-house Motor Insurance Engineer to join their team in Mid Sussex

This is a superb opportunity to join a very successful company who continue to grow and expand as they take on more and more business

Permanent role - Monday- Friday (Apply online only)

In-house Motor Engineer

Haywards Heath

Salary £35000 depending on experience plus very good benefits

37.5 hours a week Monday to Friday 9am to 5:30pm - will be a mix of office and work from home. We would expect the job holder to initially be in the office for a few weeks for support and training.

We are seeking proven experience in a motor vehicle estimating / engineering motor background for this role - along with:

Strong knowledge of motor repairs and vehicles

Good negotiation skills and can build working relationships

IAEA Membership or working towards one

The role:

The Engineering Team is responsible for the management of Motor Claims spend and delivering exceptional quality of service to customers both internal and external.

The role will be to ensure that motor vehicles which are subject to a motor claim are repaired to their pre accident condition by using the most appropriate methods at the correct cost, accurately valuing and categorising vehicles if they are deemed beyond economical repair or are stolen and unrecovered

Responsibilities / duties:

Negotiate settlement of motor vehicles

Liaise directly with customers

Audit and evaluate performance of repairer, making recommendations regarding repair quality, repair costs and customer service

In the management of non-approved repairers, provide a complete triage solution

Build and maintain professional working relationships with a range of suppliers

Provide technical guidance to the claims teams

Communicate effectively and appropriately with repairers and customers / third parties.

Identify any fraudulent activity through investigative practice and liaison with claims colleagues

Support all aspects of the business in order to assist in the claims process

Ensure work is carried out within agreed KPI''s and SLA''s

Experience & knowledge required:

Proven experience of working in a motor vehicle estimating / motor engineering environment

Solid Claims Knowledge

Competent understanding of insurance principals

Extensive vehicle make up knowledge

A comprehensive knowledge of motor vehicles, repair techniques, estimating methods, technology and equipment used in the vehicle repair environment.

Membership (or working towards membership) of the IAEA.

This is an excellent opportunity to join a superb business who offer a brilliant working environment and great all round company benefits

First Recruitment Services is acting as an employment agency on behalf of this vacancy