The Programme Management Office is the information hub for projects and programmes within the portfolio and involves tracking/reporting, assurance/quality control, information management, financial tracking, risk/issue tracking, change control, support and knowledge management/learning from experience. The Programme Management Office will add value through the knowledge, skills and experience of its staff.
The role of Programme Management Office Analyst is to support the Programme Team including: tracking status of programme deliverables and milestones; supporting the adoption of the project lifecycle and deliverables; programme level risk and issue co-ordination; monitoring the status of projects transitioning into normal service; coordination of the regular project and programme level reporting cycles; co-ordination of project Governance arrangements, Post Project Reviews, Programme level workshops.
Additional responsibilities include assisting the M3 Transformation Leader with defining and updating the project management processes, standards and governance, assisting Project Managers on large projects, contributing to Quality Reviews, and co-ordinating activities in support of quality objectives.
At times the PMO Analyst may be asked to provide project support, when this is the case this will include, amongst other things, ensuring project plans and project documentation are complete and up-to-date, provide regular project status updates, help acquire the necessary resources and skills, and contribute to the delivery of business systems to meet identified business requirements.
Manage the programme level risks and issues register
Carry out assurance review processes as required by the M3 Transformation Leader
Liaise with staff in other programmes so that standards are implemented consistently across Planning, Reporting & Control
Work with the M3 Transformation Leader to develop the IT Project Standards guide, seeking contributions from Project Managers, QA Team, Development Team and Service Implementation Lead to ensure that the Standards meet best practice
Organise workshops to identify areas of improvement for projects, documenting recommendations and presenting them to the Director of Investment Management
Build up a repository of project templates both technical and management to support the
Project Managers - use examples from current and past projects to identify best practice
Continue to evolve the processes and templates throughout the project lifecycle
Implement project standards across all projects in the portfolio
Update and administer the programme plan as required using reports from Project Managers and the outcomes of project and board level meetings and workshops
Manage communications from the PMO mailbox including regular reporting cycle requests.
Prepare consolidated material from project reports for monthly review
Complete and distribute monthly portfolio level reports.
Candidate skills & requirements Degree or equivalent;
Prince2, MSP or other industry PM/PMO qualifications preferable;
Experience of managing small projects, or exposure to the end to end project lifecycle, or managing substantial parts of the project lifecycle;
Experience of programme co-ordination/administration;
Experience of working within a structured project management framework;
Knowledge of project management tools and techniques;
Knowledge and experience of Microsoft packages, including Project, Powerpoint, Word and Excel;
Strong communications skills, both written and verbal;
Understanding of the importance for detail and organisation;
Skill at managing stakeholder groups and balancing diplomacy and tact with assertiveness;
Very good prioritisation skills to balance key priorities;
A strong customer centric approach;
Strives to do the "right thing", not just the "easy thing"
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