Customer Services (Temp Contract, Irlam)

Job Description

Monday - Friday, 9-5:30pm

6-12 month contract, possibly longer

Irlam (M44)

12.50per hour

Do you have solid Customer Services experience and you are available to start work straight away?

Do you like the idea of working for a company that is bursting with passion and continues to grow by the day?

My client has big ambitious but they are determined not to lose sight of what makes their business so successful. They have created an inclusive and open environment where they encourage every team member to be themselves and well-being is a huge priority for them!

The position of the Installations Coordinator will involve:

You will explore new ways to make the installation and engineering processes more efficient.
Working in a fast-paced environment, dealing with incoming calls, queries and complaints.
Liaising and building relationships with the providers and engineers.
You will manage so many cases each week, up to 40 during busy periods.
Building strong relationships across functions to ensure timely communications and updates on the progress of all orders.
You will be working with Salesforce, but training will be given.
Good knowledge of Microsoft Office is also essential.