Installation Team Leader

Job Description

Based in Walsall, we are recruiting on behalf of our client for an experienced and professional Installation Team Leader.

** It is important to acknowledge that although this is a managerial role, it is a hands-on position and the ideal candidate must have experience of managing their own time to help support engineers working out in the field.

Overseeing a team of three service engineers who install and repair laundry auto-dosing units, mains fed water coolers and boilers, product dispensers and washroom equipment throughout the Midlands. This role would suit a highly motivated, team orientated and experienced Installation Team Leader.

Duties include, but are not limited to:

- Training service engineers and acting as the escalation point for technical support for service engineers
- Conducting plumbing and electrical surveys for equipment installs to ensure accurate costings and resource allocation.
- Developing policies and procedures relating to health and safety, installation and equipment service.
- Conducting engineer performance reviews, currently a team of 3 engineers.
- Carrying out and assigning facilities maintenance duties (including electrical installation/fault finding, PAT testing and EICR).
- Planning the daily workload of the team, allocating appropriate resources to ensure that work is carried out to the customer’s satisfaction.
- Strategic planning of departmental capacity.
- Analysing, reporting and presentation of departmental performance data to ensure that existing KPIs are met.
- Routing and reviewing of planned maintenance/service contracts to ensure accuracy and optimal efficiency of engineer’s time.
- Refurbishment of returned equipment.

Other duties will include, attending service calls and diagnosing and repairing faults.

Please note: a DBS check (criminal record) will be required for this role and will be completed once you start.

Please remember, this role involves managing a team whilst working out in the field.

To apply for this role, please submit your updated cv today