Shipping & CS Administrator

A new position is available working with this well established niche'' (London based W1) forwarding agent for a Shipping & Customer Service Administrator with French or Italian language.

The Shipping/CS Administrator will be responsible for;

• Assist with shipping documentation for exports
• Give quotations to current and potential customers
• Liaise with offices abroad
• Keep customers up-to-date via email and telecom
• Provide solutions to our customers
• Answer phonecalls
• Travel abroad when necessary
• Stock maintenance for our main customers
• Build relationships with our clients

Essential

Basic knowledge of import/export customs procedures (customs clearance) Experience in customer service/logistics

French or Italian language skills

**Stable work history and 5 year employment record with no gaps

Ability to build and maintain good working relationships with clients and colleagues Attention to detail and problem-solving skills

Compulsory checks:Due to the nature of the role there are a number of compulsory checks that must be carried out.

• A criminal record check - basic disclosure (DBS) carried out by the Disclosure and Barring Service.
• 5-year reference history with gaps in employment scrutinised and accounted for.

Desirable

Experience of Boxtop/Boxtrax IT systems

£30-35k