Customer Services Advisor

Customer Service/Customer Advisor - Customer Communications Representative

Huntress have been appointed to source an experienced Customer Service Professional to join this multinational gas and energy company

Key Info:

• Portsmouth based - fully in office role
• 6 month contract - extension likely
• Customer Service Advisor role
• Payrate - £11.00 p/h

Job Role & Key experience are looking for:

• Telephone customer services experience - the Advisors will be working in the connections team who are the first point of contact for customer wishing to have a new electricity connection, increase the size of their existing connection, install generation, or move the equipment supplying their property.
• The Advisors will also speak to many customers regarding other general engineering enquiries and take payments for all chargeable works.

• Must have a high level of accuracy & compliance and be IT literate as will be using multiple systems at once

• High organisational Skills

• Skills to manage own workload

• The ability to work to/meet deadlines

• Experienced with working in fast paced environments.

• Successful candidates will have 2 weeks training and then be set up with a work buddy for any extra support - please not this is 100% office based in Portsmouth

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.