Guildford, Surrey
Job Description
TRAINEE IT SUPPORT
£18k-£22k DOE FULLY REMOTE
About the Role:Our Client is an IT Service Company and very much support led. The quality of their services and support regularly earns praise from the customers and have been recognised with sector leading awards won ahead of much bigger rivals. They are growing fast and now need to appoint an additional Software Support Technician to start as soon as possible.
The ideal candidate will be intelligent, resourceful, and reliable with an excellent telephone manner and a good fit with their friendly, bright and hard-working team. Calm under pressure, you will have a real commitment to customer service and be eager to contribute to the success of a business whose support is hailed as some of the best around.
Their packages are developed using MS SQL Server and MS Access, as such the ideal candidate will have good all-round technical ability and preferably know of these platforms.
Any experience of the following would be viewed as a bonus but is by no means essential:
- Frontline support in a Windows and SaaS environment
- Working knowledge MS SQL Server and or MS Access
- Experience of HubSpot or other online ticketing system.
- Experience of accountancy or accounts software preferable
Please note if you have not been contacted by Plum Personnel within seven days then unfortunately on this occasion you have been unsuccessful. Due to the high level of applications we are receiving at this time, we are unfortunately unable to give individual feedback. Plum Personnel is acting as an employment agency in relation to this vacancy. Plum Personnel is an equal opportunities employer.
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