Customer Account Manager

This is a Permanent position for a Customer Account Manager to join a friendly business based in Aldershot.

Client Details

This company based in Aldershot produce a wide range of bespoke products for their customers.

Description

The Customer Account Manager position based in Aldershot will involve the following tasks:

Work closely with existing and new customers, building face to face relationships, maximising sales opportunities via outbound and inbound telephone calls
Manage the sales order process from start to finish
Raise order requests on the internal system
Work with production and delivery teams to ensure deadlines are met
Ensure complaints are addressed quickly and consistently
Prepare for and participate in the weekly meetings to go through credits and complaints
Work closely with the Senior Account Manager to ensure customer accounts remain within
terms
Ensure that each customer receives outstanding service by providing a friendly and professional environment; establishing rapport and maintaining solid product knowledgeProfile

The successful candidate for the Customer Account Manager position will need to have the following skills and experience:

Experience of working in a similar customer service based role
Have a strong understanding of the sales order process
Have excellent attention to detail
Have excellent communication skills
Be able to make your own priorities and deadlinesJob Offer

This is a Permanent position offering 20 days holiday + bank holidays and a workplace pension.

This is an office based position from Monday- Friday.

Free parking is available on site.

Further progression opportunities are available