MRO Executive - Trading & PBH

Job Title: MRO Executive - Trading & PBH

Location: near Hassocks, West Sussex

Salary: £22,850 - £34,629

Full Time: Monday - Friday, 9-5.30

Our client is a world-leading provider of services to the aviation industry. They are looking for an MRO Executive to join their team based near Hassocks, West Sussex.

The succesful candidate will select, monitor and report on aircraft component repair services from approved suppliers worldwide. Supporting both internal and external customers with high service levels ensuring inventory quality, on time delivery and cost control whilst maintaining and building effective partnerships to support business objectives.

Responsibilities

Source, purchase and manage component repair services for client and customer owed inventory adhering to MRO Processes and Procedures
Accurate administration of aircraft component repairs to the business and aviation industry quality standards and airworthiness regulations
Respond in a timely and accurate manner to customer Requests For Quotes (RFQs)
Process customer pre-alerts same day for RM orders
Issue repair orders on approved suppliers on behalf of client in accordance with company processes and procedures
Support MRO Administration team expedite open orders to achieve required delivery and service levels in accordance with customer expectations or contracted terms
Create and process customer repair quotations ensuring relevant management & freight fees are applied, in line with company processes and contracted terms
Negotiate with suppliers to obtain best price, terms, warranty and service levels
Develop successful supplier, customer and internal relationships through a combination of good written & telephone communication, including regular and punctual customer status reporting
Process return shipments of customer owned property in line with business and contracted expectations and terms
Process customer invoices ensuring all costs are recovered where applicable. Including but not limited to Management Fees, freight, customer induced damage
Provide excellent customer account management both internal and external to business
Provide solutions and use initiative to satisfy order requirements and increase revenue.
Attend customer /supplier meetings including occasional travel
Develop business opportunities with suppliers and customers
Understand and adhere to Export Control regulations where relevant
Assist MRO Leadership with all tasks/projects as required.

Requirements

Experience gained within an aircraft component, MRO or trading environment is desirable
Good administrative skills gained within an office environment
Proven ability to provide and deliver excellent customer service
A-levels A-C, a university degree or similar level qualification beneficial
Self-motivated, able to use own initiative and succeed in a busy environment
Ability to travel to meet business needs as required
Desire to learn and develop in depth knowledge and skills within MRO
Familiarity and understanding of AMM, CMM, MEL and IPC''s
Excellent communication skills at all levels, verbal and written
Ability to multi-task, prioritise, meet deadlines and KPI''s
Good negotiation, organisational and time management skills
Strong problem-solving ability with ability to use initiative and common sense
Numerate, accurate with good attention to detail
Analytical thinker with experience of producing and evaluating reports
Knowledge of Export and Import procedures and controls
Ability to confidentially use Excel, Word and Outlook, with exposure to Aircraft parts databases such as Quantum desirable
Language skills desirable

For more information, please contact Chloe McCausland at Clearline RecruitmentApply For This Job

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